trying to figure subscription problem out

Gestart door Northernflotsam 6 maanden geleden

4 replies 1 vind ik leuk 0 volgers Laatste activiteit: 5 maanden geleden

#5 5 maanden geleden 2

All good again, no idea why but were all running great again :)
website is pretty nice to boot

Not and expert but bloody keen

Geliked door fireboat

#4 5 maanden geleden 8

@fireboat back to basic account ? no idea why this time : any ideas

Not and expert but bloody keen

#3 5 maanden geleden 20

@fireboat many thanks for your prompt help.. :)

Not and expert but bloody keen

#2 6 maanden geleden 20

Looks like March and April should not have gone out.

I will refund the £5.00 total and look into how this happened. Once you upgrade, the previous subscriptions should of course cancel. I see it has been cancelled already infact. I've just issued the refund for the two months now as well.

Thanks for identifying this. Stephen

We may not be able to control the wind 🍃 but we can always adjust our sails ⛵ - MBW Admin

#1 6 maanden geleden 20

trying to figure subscription problem out

I'm listed as a bronze user (now incorrect) but its seem when I upgraded to silver I am still being charged for both bronze and silver ?
I've tried using the help message several times and still get no response
Can anyone help with this

Not and expert but bloody keen

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trying to figure subscription problem out

trying to figure subscription problem out